The Information We Collect
Ddrops Company collects information by various methods including, but not limited to, information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect may include name, contact information, identification information, [credit information,] and other data types as appropriate or as you may provide to us. [Credit card information is used for billing purposes only.] We may record calls to or from our sales/customer service representatives for purposes of accuracy, performance reviews, training, general quality assurance, internal investigations, customer disputes and complaints.
How We Use This Information
Ddrops Company may use aggregate or anonymous information for various uses for itself and third parties.
Who We Share This Information With
Ddrops Company does not share personal information with any third parties except as disclosed in this policy. Ddrops Company may provide personal information to Ddrops Company subcontractors (such as third party payment providers, online marketplace sales platform providers and product delivery providers) and professional advisers (which shall be bound by privacy obligations) to assist Ddrops Company uses disclosed herein.
Your personal information may be stored in a combination of paper and electronic files. They are protected by physical, organizational, and technological security measures appropriate to the nature of the information. Personal information may only be accessed by persons within our organization, or our third party service providers or third parties (such as law enforcement), who require such access to carry out the purposes indicated above. Personal information we collect is maintained with the source of the information at Woodbridge, Ontario. We may also hold your personal data on our cloud based servers in the United States.
We retain personal information that we collect only as long as reasonably necessary to fulfill the purposes for which it was collected or to meet any legal requirements. We have retention standards which meet these requirements. We destroy personal information when it is no longer needed for the purposes for which it was collected.
Although we have taken reasonable and prudent measures to protect this website, computer systems and any personal information that it has collected from unauthorized use, access, disclosure, misuse, alteration or destruction, no security measures can provide absolute protection. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us. All third parties that obtain personal information from us (e.g. service providers that perform functions on our behalf) are contractually required to protect your confidentiality and personal information in a manner consistent with this policy, and/or as required by law
Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including, but not limited to, in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the Personal Information that are equivalent to those that apply in Canada.
You have a right (subject to limited exceptions under relevant data protection laws) to request access to your personal information and to request a correction to it if you believe it is inaccurate. Individuals may send requests to review their personal information contained in Ddrops Company files by to the Ddrops Company privacy officer using the contact information provided below. If an individual believes that any of their personal information is inaccurate, we will attempt to make appropriate corrections.
Ddrops Company may amend this policy from time to time. Please therefor check this policy regularly.
Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent required by applicable law, or with your consent.
For more information on Ddrops Company and privacy, or if you would like to access or request a correction to your personal information, please contact our privacy department at firstname.lastname@example.org, or by writing to 126 Trowers Road, Woodbridge, Ontario L4L 5Z4.